Lancaster Orthopedic Group Billing Information

For your convenience, we have a separate telephone line for matters pertaining to billing and insurance. The number is (717) 560-4140.

Our fee schedule is one that we consider to be both competitive and reasonable. The personnel in our insurance and billing departments would be happy to answer any specific questions you may have regarding charges for your care. If necessary, they will meet with you to set up a flexible payment plan that can meet your particular needs. At the time of your initial office visit, please bring all insurance information, cards, forms, etc., provided by your carrier and be prepared to pay the co-pay portion of your bill. Our office participates with Medicare. Our office personnel will complete and submit insurance forms after each office visit.

However, as the patient, you are financially responsible for all charges, whether or not they are to be paid by insurance. You are also required to pay for the initial office visit portion of your bill at the time of service. Emergencies and special situations may be exceptions. For your convenience, we accept Master Card and Visa. Statements will be mailed each month to keep you informed of the status of your bill. Call the billing department at (717)- 560-4140 with any questions you have regarding these statements. We will be happy to set up a payment plan for you, should this be necessary.

Requests for second opinions are normal and in some cases required by an insurance company. If you would like a second opinion, we encourage you to seek one. We can expedite the process by setting up the appointment and making the necessary test results and records available to you.

In response to requests from insurance companies and third party payors, Lancaster Orthopedic Group has established a fee schedule for non-operative treatment of fractures. This fee is determined by evaluating several factors which include: the type and severity of the fracture, the usual length of fracture healing, and the risk of any future orthopedic problems associated with that particular fracture.

The fracture care fee includes the application and removal of the first cast or traction device only. Subsequent replacement of cast or traction device may require an additional charge.